Shipping policy
Shipping & Return Policy
Welcome to Berrycone. We are committed to providing a smooth shopping experience for our customers.
Shipping Policy
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Orders are processed within 1–3 business days after payment confirmation.
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Standard delivery time is 7 business days from the date of dispatch.
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Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.
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Once your order is shipped, tracking information will be provided if available.
Return Policy
We offer a 5-day return policy from the date of delivery.
Eligibility for Returns
To qualify for a return:
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The item must be unused, unworn, and in its original condition.
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The item must be returned in its original packaging.
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Proof of purchase or order confirmation is required.
Non-Returnable Items
The following items cannot be returned:
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Products damaged due to misuse or improper handling by the customer.
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Items returned after the 5-day return period.
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Customized or personalized products (if applicable).
Return Process
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Contact our support team within 5 days of receiving your order.
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Provide your order number and details of the return request.
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Our team will guide you through the return process.
Refunds
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Once the returned item is received and inspected, we will notify you about the approval or rejection of your refund.
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Approved refunds will be processed within 5–10 business days through the original payment method.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Berrycone
Email: Berryconegroup@gmail.com